jaya9 score Terms and Conditions
This document sets out all the terms, rights and responsibilities for using the jaya9 score platform. Please read the entire document carefully before opening an account.
jaya9 score is an online gaming platform that provides casino games, sports betting and live casino services for Bangladeshi players. For more information about the platform, visit our About Us page. The terms described below apply equally to all users.
jaya9 score reserves the right to change these Terms at any time. Continued use of the platform after any change will be treated as acceptance of the updated Terms. You are advised to re-read this document each time it is updated.
Definitions and Interpretation
The following words and terms used in these Terms carry specific meanings:
- "Platform" means the jaya9 score website, mobile application and all related services.
- "User" means any person registered on the platform.
- "Account" means a user's personal registered profile.
- "Bonus" means any incentive or reward granted by jaya9 score.
- "Wagering Requirement" means the condition of placing a specified amount in bets before bonus funds can be withdrawn.
- "Net Loss" means the amount remaining after subtracting total winnings from total losses over a given period.
Where the singular is used in these Terms, it also includes the plural, and vice versa.
Eligibility and Registration
2.1 Age Requirement
To register on the jaya9 score platform and use any of its services, a user must be at least 21 years old. It is strictly prohibited for anyone under 21 to open an account. Providing false information about age will result in immediate account closure and forfeiture of any deposited funds.
2.2 Single Account
Each user may open only one account. If multiple accounts belonging to the same person are identified, jaya9 score has the right to permanently close all of them, and any bonuses or incentives will be cancelled.
2.3 Registration Information
Providing accurate and complete information during account registration is mandatory. Providing false or misleading information in your name, mobile number or other identifying details is a direct breach of these Terms. jaya9 score may request additional documents at any time to verify your identity.
2.4 Account Security
Keeping your password and login details confidential is your own responsibility. Any unauthorised access to your account must be reported to the support team immediately. Allowing third parties to use your account is prohibited.
Deposit and Withdrawal Rules
3.1 Deposit Methods and Amounts
jaya9 score currently accepts deposits via bKash, Nagad and Rocket. The minimum deposit amount is ৳200 (for each method). All deposit transactions are processed through secure encrypted channels.
3.2 Withdrawal Conditions
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals are only possible via the same method used to make the deposit. Withdrawals may be placed on hold until identity verification is completed.
3.3 Financial Security
Only the registered account holder may withdraw funds held in an account. If any suspicious financial activity is detected, jaya9 score may temporarily suspend the account and conduct an investigation. Transactions linked to money laundering or fraudulent activity will be cancelled entirely.
Bonus and Promotion Terms
4.1 Welcome Bonus
jaya9 score offers new users a 150% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: a ৳1,000 deposit adds ৳1,500 in bonus funds, giving a balance of ৳2,500; before withdrawing, you must wager ৳1,500 × 15 = ৳22,500.
4.2 Weekly and Regular Bonuses
Weekly rewards, cricket festival bonuses, Sunday reloads, birthday gifts and referral rewards each have their own terms. The full terms for each promotion can be found on the promotions page. Claiming a bonus automatically constitutes acceptance of that bonus's specific terms.
4.3 Bonus Cancellation Conditions
jaya9 score reserves the right to cancel a bonus in the following cases:
- Evidence of bonus claims from multiple accounts
- The same person or household using the same promotion more than once
- Bonus funds being transferred or misused without meeting the wagering requirement
- Applying low-risk betting strategies to avoid the wagering requirement
VIP Program and Cashback
jaya9 score's VIP program has four tiers — Bronze, Silver, Gold and Platinum. The weekly cashback rate differs at each tier:
- Bronze — weekly cashback up to 0.2%
- Silver — weekly cashback up to 0.5%
- Gold — weekly cashback up to 0.8%
- Platinum — weekly cashback up to 1.0%
Weekly cashback is calculated on the net loss for that week (total losses minus total winnings) at the applicable rate. Example: if a Gold member's net loss for a week is ৳20,000, cashback will be ৳20,000 × 0.8% = ৳160.
You can move up to a higher VIP tier through regular activity on the platform. The benefits, conditions and cashback process for each tier are detailed on the jaya9 score VIP page.
Prohibited Activities
The following activities are strictly prohibited and will result in permanent account closure:
6.1 Fraudulent Activity
- Using any software, bot or automated method to gain an unfair advantage in games or betting
- Attempting to alter the outcome of any game
- Gaining unauthorised access to another user's account
- Conducting a cyber attack on the platform's systems
6.2 Money Laundering
- Attempting to legitimise funds obtained from illegal sources through the platform
- Making deposits or withdrawals using a third party's funds
6.3 False Identity
- Opening or operating an account under another person's identity
- Providing fake identification documents or records
- Accessing the platform from a restricted region using a VPN or proxy
Privacy and Data Protection
jaya9 score treats the protection of users' personal data as a top priority. All information provided on the platform is secured with SSL encryption. Full details of how personal data is collected, processed and used can be found in our Privacy Policy.
User data is never sold to third parties. However, data may be shared in specific circumstances to meet legal obligations, prevent fraud and ensure the security of the platform. Please read the privacy policy for full details.
Even after an account is closed, user data may be retained for a specified period in accordance with legal and regulatory requirements.
Responsible Gaming Policy
jaya9 score takes responsible gaming seriously. Gaming should be treated as a form of entertainment — not as a source of income. Avoid placing bets as a way to resolve financial problems.
jaya9 score provides the following tools:
- The ability to set deposit limits
- The option to temporarily suspend your account
- The ability to permanently close your account
- The ability to view your betting history and spending reports
For more information on responsible gaming and to access support, visit our Responsible Gaming page.
Intellectual Property and Content Rights
All content on the jaya9 score platform — logos, designs, software, text, graphics and other elements — is protected by copyright and intellectual property law.
9.1 Permitted Use
Users may view platform content for personal, non-commercial purposes. However, copying, modifying, distributing or commercially using any content is prohibited.
9.2 Third-Party Content
The platform contains content from Pragmatic Play, PG Soft, JILI, Evolution, Spribe and other game providers, which is protected under their own copyright and intellectual property laws.
Platform Limitation of Liability
jaya9 score makes every effort to provide uninterrupted service. However, service may be temporarily disrupted due to technical issues, maintenance or other reasons.
- jaya9 score is not liable for losses caused by technical errors
- Game or betting outcomes will not be changed due to internet connection interruptions
- jaya9 score is not directly liable for issues related to third-party payment gateways
- jaya9 score regrets any service disruption caused by natural disasters, cyber attacks or circumstances beyond its control
Account Closure and Termination
11.1 Closure by the User
Any user may voluntarily close their account. To do so, contact the support team via 24/7 live chat or email. Available funds may be withdrawn before account closure, but any active bonuses will be cancelled.
11.2 Closure by jaya9 score
jaya9 score reserves the right to close any account without prior notice if there is evidence of a breach of these Terms, fraud, identity falsification, money laundering or any other prohibited activity.
11.3 Inactive Accounts
An account with no transactions or logins for 12 consecutive months will be considered inactive. jaya9 score's specific inactivity policy will apply to funds held in inactive accounts; details can be found in the profile settings.
Dispute Resolution and Contact
If a complaint or dispute arises, please contact jaya9 score's support team directly in the first instance. Our support team is available 24/7 via live chat and email in both Bengali and English.
If a dispute is not resolved after contacting the support team, jaya9 score will provide the opportunity to address the matter through a formal review process. For answers to common questions about the full dispute resolution process, visit our FAQ page.
Support email: [email protected]
Changes to Terms and Effectiveness
jaya9 score reserves the right to partially or fully change these Terms at any time. For significant changes, users will be notified via their registered email or through a notification at login.
Continued use of the platform after updated Terms are published will be treated as acceptance of the new Terms. Any user who does not agree to the updated Terms may choose to close their account.
If any part of these Terms is found to be unlawful or unenforceable, that part will be removed and the remaining Terms will continue in full effect.
The Bengali version of these Terms is the original and authoritative version. In the event of any conflict with a translation or version prepared in another language, the Bengali version will prevail.
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